KIWI GIFTS

‌Effective Date: May 24, 2026‌
‌Last Updated: May 24, 2026‌

This Privacy Policy describes how KIWI GIFTS LIMITED (“we,” “us,” “our,” or “Company”) collects, uses, discloses, and protects your personal information when you visit our website at www.kiwigiftsltd.com (the “Site”), make a purchase, or otherwise interact with us.

We are committed to protecting your privacy and handling your data with transparency and care. This policy is designed to comply with applicable privacy laws, including the New Zealand Privacy Act 2020.

‌1. Information We Collect‌

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”). The categories we collect include:

‌A. Information You Provide Directly:‌

• ‌Identity and Contact Data:‌ Name, billing and shipping address, email address, telephone number.
• ‌Transaction and Financial Data:‌ Details of products you purchase, payment information (Note: we use secure third-party payment processors; we do not store full credit card numbers on our servers).
• ‌Profile Data:‌ Your account password, purchase history, preferences, feedback, and survey responses.
• ‌Communications Data:‌ Records of your communications with us (e.g., via email at bramble@kiwigiftsltd.com, contact forms, or phone at +64 3 4429055).

‌B. Information Collected Automatically:‌

When you visit our Site, we and our service providers may use cookies, web beacons, and similar tracking technologies to collect:

• ‌Technical and Usage Data:‌ Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, device information, and other technology on the devices you use to access the Site.
• ‌Site Interaction Data:‌ Information about how you use our Site, including pages viewed, products browsed, clickstream data, and the dates and times of your visits.

‌C. Information from Third Parties:‌

We may receive information about you from third parties, such as analytics providers (like Google), advertising networks, and payment service providers.

‌2. How We Use Your Information‌

We use your Personal Information for the following business purposes:

• ‌To Fulfill Your Orders:‌ Process and deliver your purchases, manage payments, fees, and charges, and arrange for shipping.
• ‌To Manage Our Relationship with You:‌ Create and manage your account, provide customer service and support, notify you about changes to our terms or policies, and ask you to leave a review or take a survey.
• ‌To Communicate with You:‌ Send you transactional messages (order confirmations, shipping updates) and, with your consent, marketing communications about our products, services, and promotions.
• ‌To Improve Our Site and Services:‌ Administer and protect our Site (including troubleshooting, data analysis, testing, system maintenance), and use data analytics to improve our website, products/services, marketing, and customer relationships.
• ‌For Security and Fraud Prevention:‌ To detect and prevent fraud, security incidents, and other malicious activity.

‌3. Legal Basis for Processing (For EEA/UK Visitors)‌

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your Personal Information depends on the context in which we collect it. We typically rely on:

• ‌Contractual Necessity:‌ To perform a contract with you (e.g., to deliver the products you ordered).
• ‌Legitimate Interests:‌ For our legitimate business interests, provided your rights do not override them (e.g., site security, marketing analytics).
• ‌Consent:‌ Where you have given us clear consent (e.g., to send you marketing emails).
• ‌Legal Obligation:‌ To comply with a legal or regulatory requirement.

‌4. How We Share Your Information‌

We do not sell your Personal Information. We may share it in the following limited circumstances:

• ‌Service Providers:‌ We share data with trusted third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping (e.g., NZ Post, couriers), IT and hosting services, email delivery, marketing, and analytics.
• ‌Legal Requirements:‌ We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of KIWI GIFTS LIMITED, our customers, or others.
• ‌Business Transfers:‌ In connection with a merger, acquisition, financing, or sale of company assets, your information may be transferred to the new owners.
• ‌With Your Consent:‌ We may share information for any other purpose disclosed to you at the time of collection with your permission.

‌5. International Data Transfers‌

Our business is based in New Zealand, and your data is primarily processed here. However, some of our service providers may be located in other countries. When we transfer your Personal Information internationally, we ensure appropriate safeguards are in place as required by law, such as standard contractual clauses.

‌6. Data Security‌

We implement reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

‌7. Data Retention‌

We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data and the potential risk of harm from unauthorized use or disclosure.

‌8. Your Privacy Rights‌

Depending on your location, you may have certain rights regarding your Personal Information, such as:

• ‌Access:‌ Request a copy of the Personal Information we hold about you.
• ‌Correction:‌ Request correction of inaccurate or incomplete data.
• ‌Erasure (“Right to be Forgotten”):‌ Request deletion of your data under certain conditions.
• ‌Restriction:‌ Request restriction of processing your data.
• ‌Objection:‌ Object to processing based on legitimate interests or direct marketing.
• ‌Data Portability:‌ Request transfer of your data to another service provider.
• ‌Withdraw Consent:‌ Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details in Section 11. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with your local data protection authority.

‌9. Cookies and Tracking Technologies‌

Our Site uses cookies to distinguish you from other users, enhance your experience, and improve our Site. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. Disabling cookies may affect the functionality of our Site.

‌10. Children’s Privacy‌

Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

‌11. Contact Us‌

For any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

‌KIWI GIFTS LIMITED‌
7 Ballarat Street, Queenstown 9300, New Zealand
Email: bramble@kiwigiftsltd.com
Phone: +64 3 4429055

‌12. Changes to This Privacy Policy‌

We may update this policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically.